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• Our System Made Easy
• Some Interesting Facts.
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• Submitting Your Medical Questionnaire
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FAQs

Q. Are the surgeons fully qualified?
A. We only work alongside surgeons who are medically qualified and registered.
Please visit our References Page for more information.

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Q. How much experience do the surgeons have?
A. The core team of surgeons each have over 20 years of cosmetic surgery experience.
     (This of course can be clinic dependant).

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Q. If the surgeon is based abroad, how can I have a pre-consultation?
A. The surgeon uses the questionnaire and photographs sent by you for his pre-consultation.
With this we can work out the cost of surgery and the length of stay required. We are happy
to discuss any procedure with you and answer any questions you may have.

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Q. You quoted me for a Tummy Tuck, 3 nights stay at the clinic and a further 3 nights
at a hotel before I can fly home. Can I reduce this period in any way?
A. No. Your health and recovery are paramount; the times we specify for recovery are for your
benefit and are consequently non-negotiable.

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Q. What if something goes wrong?
A. We have a follow up procedure which keeps us informed of your progress.
- At two weeks we send an e-mail questionnaire and request photographs.
- This is then repeated at six and eight weeks so we may map your progress.
- By monitoring you in this way we can spot, and deal with, any potential problems early.
- Should it be necessary for you to return, all we ask you, is for you cover your own travel, by
air and road, and accommodation while not at the clinic.

- In the unlikely event of a re-operation requirement, by Surgeons Request, the operation would be free.

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Q. Do I need to pay a deposit / Flight ticket fees?

A) With Bodies Beautiful Clinics Direct, you make a small deposit (around 360GBP - Procedure dependant) after which you will receive the itinerary.  Again, depending which clinic/surgeon you have gone with, you may have to pay the full amount before travelling.  Again, please check when booking.

The deposit payment can be by Debit/Credit Card, bank transfer, or Cash / Cheque at our bank in the UK.

• (Please see Additional Costs)
  
  

Q. If I have missed my flight due to illness (or during pre-op tests), or due to unexpected work
    situations I need to change my date, do I loose my deposit?

A) Don't worry, simply let us know as soon as you can, and select a new date, no extra charge is made, except
any additional charges made by the airline companies for change of flight tickets. If you have missed your
flight, and we are unable to cancel your accommodation for the first night, you will be liable for this cost.
Most hotels have a 24 hour cancelation policy).

(*Please note: The deposit is totally flexible, but not refundable*, due to the short notice alterations we allow
without any administration fee! - *Total loss of deposit may apply for special dates, or special requirements
requested by client, if moved or cancelled within 21 days of booked procedure date).

On the rare occasion, if a pre-op failure occurs, any deposit received above the standard amount requested, will be refunded in full, less any additional cost incurred during your visit.   The standard deposit is calculated so no contra calculations will be required on this event.  In the event that pre-op tests and other medically associated fees (excluding transport) outweigh the deposit requested, we shall not ask for our administration charge of one hundred and twenty pounds, this being a separate charge than imposed by the surgeon/clinic.   Should you opt to carry forward the deposit fee, and re-book for a later date; the deposit will be taken into account, less any new transport requirements at the subsidised rate, as advertised by us, and any pre-op tests still valid from the initial tests.  

To sum up, the standard deposit fee requested, in most cases will leave all parties in a neutral position, and you, the client not worrying that you will be asked for a further payment.




Q. Can I pay upfront for the procedure(s), as I don't like to travel abroad with large amounts of cash?
A. Yes, you can pay up to 7-10 days prior to your flight. This is refundable should you decide
not to go ahead with the procedure. (Exluding any deposits, Please see Q&A above).

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Q. How can I pay?
A. We accept all major debit and credit cards including American Express.
You can also pay by cash in GBP, or by arrangement into any UK Barclays Bank account.
You normally pay for the operation once you've had your pre-op. tests and final consultation
with the surgeon. This is usually on the same day as your operation.

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Q. Do you offer finance?
A. Not directly, but contact you bank or local loan companies.

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Q. This is my first time abroad; will I be met at the Airport?
A. Yes. You will be met at the airport by one of our English speaking staff who will take you to
the clinic via a licensed executive vehicle.

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Q. Do you offer any assistance in arranging accommodation?
A. Yes. Don't worry; we can make all the arrangements for you.
You will never be left to try and make you own arrangments if that is what you wish.
Please note: Our fixed fee internal transport fee only applies to our select hotel list, or by agreement.

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Q. Can I bring my friend/partner with me?
A. Yes. This is no problem at all, just bear in mind that when you are at the clinic recovering,
the person(s) accompanying you will have to pay for their accommodation at the hotel,
whilst you are at the clinic.

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Q. If I don’t feel well enough to leave the clinic can I stay for extra nights?
A. Yes. In most cases we will not charge you (if medically needed), but reserve the right to make a charge for extra nights at the clinic, if requested by the client, and not by your surgeon.


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Q. What times can I call you?
A. Please visit our "Contact Us" and "Support Pages" for these details.

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Q. I wish to talk to someone but its not convenient for me at this time, can I arrange a call back?
A. Yes. Simply visit the Contact page, phone or email us with your details and we'll call you back.

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Q. Do I need travel insurance?
A. No. But always wise to consider extra cover. Please note travel insurance would only be valid for accidents not associated with your procedure, e.g. If you slip at the Airport and break your leg ! and of course loss of your baggage etc.

Please take time to read Department of Health, EHIC and health advice for travelers.
This replaces the E111 form.
http://www.dh.gov.uk/en/Policyandguidance/Healthadvicefortravellers/index.htm

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Q. Circumstances Beyond Our Control
A. Except where we say differently elsewhere in these conditions, we cannot pay any compensation, expenses, losses or any other amount or otherwise accept responsibility if we have to change your booking after departure or if we or our suppliers cannot provide your procedure as agreed, or you suffer any loss or damage of any description as a result of circumstances beyond our control. When we refer to circumstances beyond our control, we mean any event which we or the supplier in question could not foresee or avoid even after taking all reasonable care. Such circumstances will usually include war, terrorist activity, civil unrest, industrial dispute and bad weather (actual or threatened).

If we have to cancel or significantly change your booking, we will contact you to discuss this and you can choose to rearrange your procedure with us (and pay or receive a refund of any price difference) or cancel your booking and get a full refund. However, we will not pay compensation in these circumstances and are not responsible for any losses or expenses you suffer as a result of circumstance beyond our control.

‘Optional Services ‘ – Optional services provided by 3rd parties, such as Lap-Band adjustments in the UK, maybe withdrawn at any time for any reason.  Usually this would imply that the 3rd party is no longer trading, or no longer offering said service.   In which case, a refund, equivalent to the amount paid, less any part already used shall be refunded.   At no time can BBC Direct / Bodies Beautiful be held responsible for such action, and/or any inconvenience this my caused, or any extra costs this may incur.

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